Warranty Terms

 

IMPORTANT: We cannot foresee what Tesla® will do now or in the future.  For that reason software changes to Autosteer/Autopilot system by Tesla® are not covered by our warranty; nor covered under our return policy.  If an "Over the Air"update aka"OTA"  is pushed out to your car that renders the unit ineffective the unit cannot be returned. EXEMPTIONS:  Items purchased within 14 calendar days of the OTA are exempt and will be refunded on a case by case basis.

NOTE: ALL OPENED RETURNS ARE SUBJECT TO 20% Restocking Fee.  Returned units cannot be sold as new.  See our Return Terms for more details.

 

 

 

ACCIDENTAL DAMAGE: 

 

I've damaged my unit, can you fix it?

Yes, in some cases we can repair or fix it....read more. Every handcrafted order is backed by a limited 1-year manufacture warranty.  However accidental breakage is not covered. 

Send us your damaged item with a check or money order made out to AutopilotBuddy.com for $237.32.  This price includes repair, refurbish or replacement, handling, packing, and return ship via USPS to you.  Send to: Dolder, Falco, and Reese Partners LLC 23890 Copperhill Dr #417, Valencia CA 91354.  Be sure to include your return shipping address inside the package.  Write on the outside of the package "Goodwill Discount Program".