IMPORTANT: We cannot foresee what Tesla® will do now or in the future. For that reason software changes to Autosteer/Autopilot system by Tesla® are not covered by our warranty; nor covered under our return policy. If an "Over the Air"update aka"OTA" is pushed out to your car that renders the unit ineffective the unit cannot be returned. EXEMPTIONS: Items purchased within 14 calendar days of the OTA are exempt and will be refunded on a case by case basis.
NOTE: ALL OPENED RETURNS ARE SUBJECT TO 20% Restocking Fee. Returned units cannot be sold as new. See our Return Terms for more details.
I've damaged my unit, can you fix it?
Yes, in some cases we can repair or fix it....read more. Every handcrafted order is backed by a limited 1-year manufacture warranty. However accidental breakage is not covered.
Send us your damaged item with a check or money order made out to AutopilotBuddy.com for $237.32. This price includes repair, refurbish or replacement, handling, packing, and return ship via USPS to you. Send to: Dolder, Falco, and Reese Partners LLC 23890 Copperhill Dr #417, Valencia CA 91354. Be sure to include your return shipping address inside the package. Write on the outside of the package "Goodwill Discount Program".